MyCBC

Privacy Policy

Last Updated: December 2025

1. Introduction

Blood Cancer Companion ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal health information.

2. User-Entered and Self-Managed Data

Important: Data Ownership and Responsibility

  • All health data in the App is user-entered and self-managed by you.
  • You retain full ownership and control of all data you enter into the App.
  • You are responsible for the accuracy, completeness, and management of your data.
  • We do not review, verify, validate, or modify the health information you enter.
  • We do not share your data with healthcare providers, researchers, or third parties without your explicit consent.

3. Information We Collect

3.1 Information You Provide

When you use the App, you voluntarily provide:

  • Account Information: Name, email address, password, country selection
  • Health Data: Blood test results, symptoms, medications, and related notes
  • Dates and Timestamps: When you enter or modify health information
  • User Preferences: Display settings, country-specific unit preferences

3.2 Automatically Collected Information

We automatically collect limited technical information:

  • Login timestamps and session information
  • Device type and browser information (for technical support)
  • Error logs and diagnostic data (for app improvements)

4. How We Use Your Information

We use your information solely to:

  • Provide the App's core functionality (data storage, visualization, trend analysis)
  • Generate personalized alerts based on your entered data
  • Create PDF reports for your use
  • Authenticate your account and maintain security
  • Improve the App's performance and user experience
  • Provide customer support when requested

5. How We Do NOT Use Your Information

We Do NOT:

  • Sell, rent, or trade your personal health information to third parties
  • Use your data for advertising or marketing purposes
  • Share your data with healthcare providers without your explicit permission
  • Use your data for medical research without your informed consent
  • Provide medical advice or diagnoses based on your data
  • Access or review your health data except when necessary for technical support (with your permission)

6. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: All data is encrypted in transit (HTTPS) and at rest
  • Authentication: Password-protected accounts with secure authentication
  • Access Controls: Strict access limitations to your personal data
  • Regular Backups: Automated backups to prevent data loss
  • Secure Infrastructure: Hosted on secure, reputable cloud infrastructure

7. Data Retention

Your health data is retained for as long as you maintain an active account. You can delete individual entries or request full account deletion at any time. Upon account deletion, all your personal data will be permanently removed from our systems within 30 days (except as required by law).

8. Your Rights and Choices

You have the right to:

  • Access: View all data you've entered at any time
  • Modify: Edit or update your health information
  • Delete: Remove individual entries or your entire account
  • Export: Download your data in PDF format
  • Port: Request a copy of your data in a structured format
  • Withdraw Consent: Stop using the App at any time

9. Data Sharing and Disclosure

We do not share your personal health information except in the following limited circumstances:

  • With Your Consent: When you explicitly authorize sharing (e.g., emailing a PDF report to your doctor)
  • Legal Requirements: If required by law, court order, or government regulation
  • Service Providers: With trusted third-party services that help us operate the App (e.g., cloud hosting), under strict confidentiality agreements
  • Emergency Situations: If we believe disclosure is necessary to protect your health or safety

10. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. International Users

If you access the App from outside your country of residence, please be aware that your information may be transferred to, stored, and processed in the country where our servers are located. By using the App, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice in the App. Your continued use of the App after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through the App's support channels.

Summary: Your health data is user-entered and self-managed. You retain full ownership and control. We use your data solely to provide the App's functionality and do not share it without your consent. We implement strong security measures to protect your information. You can access, modify, or delete your data at any time.